Author Archives: Online Editor

McArthurGlen Designer Outlet Málaga in Spain celebrates its first anniversary

McArthurGlen Designer Outlet Málaga has just celebrated its first anniversary after having received more than three million visitors since its opening on 13 February 2020. For the Centre, the balance of this first year is positive, despite the pandemic, both … Continue reading

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Customer centricity through a new digital offer at the heart of City2 in Brussels

Innovation for the EATS foodcourt Since mid-February, City2 has become become the first Belgian shopping centre to offer an additional service to its customers through the new MyBop tool. It is designed to simplify the customer experience and raise the … Continue reading

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Will governments do their part now?

By Antoni Gascon We are experiencing the most challenging times ever for retailers, and probably the worst nightmares for the retail real estate industry as well. “Dobroe utro Antoni”, said Dmitry over the phone. His voice did not sound happy at … Continue reading

“Shopping Center Boom” Expected

By Maxence Liagre In the last few years, the placemaking strategy for the shopping center industry has become undisputable, whether we consider performing assets or future developments. The year 2020 has just emphasized that, thus increasing pressure for its implementation … Continue reading

Setting the Standard for Society in 2021

By Thomas Mark There is no denying that 2020 has been a tough year for everyone, and shopping centers and brick-and-mortar retailers have been hit particularly badly. Rolling setbacks have forced many to close their doors, re-assess their business models, … Continue reading

Inspiring survey results

ACROSS: What motivated Multi to conduct this survey? MARIAM HUSSAIN: This survey is part of an annual group-wide initiative to collect, analyze, and interpret local visitor data in our shopping centers in order for us to best adapt to the wants … Continue reading

Why Proximity Marketing is the Future of Customer Engagment for Retail

Physical retail is under attack more than ever before and needs to change faster than ever. The pandemic has fundamentally altered where and when people shop. They are now visiting stores less frequently, shopping more locally, and planning their outings … Continue reading

Ingka Centres enters the Indian market with its first IKEA anchored destination in Noida, India

The 47,833 sq m plot in Noida, Uttar Pradesh will be developed into an IKEA anchored retail destination, adding to Ingka Centres 45 existing Meeting Places around the globe.  The acquisition reinforces the Ingka Group’s long-term expansion plans in India This … Continue reading

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DEICHMANN to open a new store in Colosseum Mall in Bucharest

“The tenant’s mix designed for Colosseum Mall is based on a thorough understanding of the needs of the community, and is shaped by a growing demand of retail in various categories that were missing in this area. Time is now … Continue reading

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Vacant retail spaces as Instagrammable experiences

It looks like humanity has turned a corner. As the number of people being vaccinated increases, cautious optimism is taking hold. There is no denying, however, that the shopping center industry has been hit hard by the lockdowns and the … Continue reading

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People in move

Michelle Gloder Cushman & Wakefield Credit: Cushman & Wakefield Cushman & Wakefield has appointed customer experience specialist Michelle Gloder as Head of Customer Experience within its UK Asset Services team. Gloder has held various strategy, design and implementation roles during … Continue reading

Developing our marketplace offering

By Peter Tonstad At the time of writing this, we are still in the midst of closed and restricted shopping centers. Currently approximately 20 percent of our more than 1.000 shopping center clients globally are restricted to essential shopping only. … Continue reading

NEINVER reaches agreements with 98% of tenants across its European portfolio

NEINVER has announced it has reached agreements with 98% of the tenants across Spain, Italy, France, Germany and Poland for the first lockdown and is now under new negotiations for the closures produced during Q4. Occupancy rate was similar to … Continue reading

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Cushman & Wakefield makes UK customer experience appointment

Gloder has held various strategy, design and implementation roles during her 25 years in the retail, services and telecoms sectors, including leading several projects delivering a step change in customer experience. She joins Cushman & Wakefield from Dixons Carphone where, … Continue reading

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Denis Cupic becomes Managing Director of redserve Zagreb

For around six months, he has been a managing partner with responsibility for key account management in the CEE and SEE Regions; and as a senior consultant he is also responsible for commercial real estate projects. Denis Cupic is a … Continue reading

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Mister Spex new at Quarree

Mister Spex is Europe’s leading omnichannel optician and offers a diverse range of eyewear, sunglasses and contact lenses from the most popular luxury and independent brands. Through a consistently interlocked business model of online and offline, Mister Spex offers its … Continue reading

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Some like it hot: MK Illumination’s brand new summer concepts promise a sparkling summer

Summer 2021 is all set to be an unforgettable few months, especially with the gradual rollout of Coronavirus vaccines and the much-anticipated return to normality. With that in mind, MK Illumination has launched a range of decorative summer motifs designed … Continue reading

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First charging e-station opened in a Czech STOP SHOP retail park

This milestone represents both a significant expansion of the STOP SHOP retail park services and a turning point in the expansion of electromobility to smaller towns. By the end of 2021, at least eight other charging points in STOP SHOP … Continue reading

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A closer look at Belgian retail parks

In a market analysis by CBRE of retail parks across Belgium, the research found that for key metrics such as vacancy rates, rents, yields, capital values, and footfall, retail parks have proven to be a resilient value proposition and have … Continue reading

A brave new world – the shape of things to come

By Ian Hanlon There is, of course, no clear roadmap to the new “normal” and there will still be numerous more low points before we get there. One thing that is certain, however, is that the attitudes, values and beliefs … Continue reading